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Already have automations nobody owns?
The builder moved on, something quietly stopped, and nobody knows what it touches. We'll find out, write it down, fix it and keep it running.
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When a rescue is the right start
The person who built the automations has moved on. Something stopped, and it stopped quietly. A Zap nobody owns is the usual shape of that: the run failed, or the result never happened, and the only signal was a customer or a teammate noticing later. Nobody can say what each automation touches, which account it uses, or who would notice the next failure.
Rescue and takeover starts there. It is for automations that already exist. A process that has never been automated is a custom build, not a rescue. If you are unsure which you have, the first conversation sorts that out before any audit is scoped.
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How it works
01
Fixed-scope audit.
We inventory what exists in your Zapier, Make, n8n or scripts: what each automation does, what accounts it touches, what's broken and what's risky. You get a written report and a plain-language map, whether or not you continue.
02
Document it.
A process map, a list of every account and connection with its owner, and a runbook.
03
Fix it.
Repair what's broken, remove access it doesn't need, add a pause switch and checks that confirm the result.
04
Keep it running.
It moves onto ongoing automation care.
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What the audit covers
The first step is a fixed-scope audit, and it is paid. The scope of the audit itself is written before it starts, so you know which accounts we will look at. We inventory what already exists in Zapier, Make, n8n, or scripts. For each automation the inventory says what it does, which accounts it touches, what is broken, and what is risky. Risky here means unused access, a step that moves money or messages a customer with no person in the loop, or a failure that nobody is told about.
You get a written report and a plain-language map whether or not you continue. During the audit, access is read-only, in accounts you control, and you receive the list of that access. We do not ask you to hand over ownership of those accounts. Missing notes from the original builder are normal. Writing the process down is part of the audit.
The report is the decision. If something should be rebuilt, retired, or left as a step a person does by hand, we say so in the audit before you spend more. Continuing is optional. The map is yours either way.
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If you continue
We document a process map, a list of every account and connection with its owner, and a runbook. Then we repair what is broken, remove access the automation does not need, add a pause switch, and add checks that confirm the result rather than only the run. A finished run is not the same thing as the work having happened.
You do not have to switch products. We start with what you have. A move onto n8n, including a move from Zapier, is recommended only when the audit says the current setup cannot be kept running safely. When the fixes are in place, the work moves onto ongoing care. Every connection stays listed with its owner, and later changes go in the change log.
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What the written report contains
The report is a list, not a slide deck. For each automation it names what the automation is supposed to do, which product it runs in, and which accounts it uses. Zapier, Make, n8n, and scripts are all in bounds. So is a mix of them. Each connection is written down with an owner, including connections whose owner has left.
Broken and risky are separate columns. Broken means the result is not happening: the message is not sent, the record is not created, the hand-off stops. Risky means the automation still runs, but it holds access it does not need, it takes an action that should wait for a person, or a failure would not reach anyone. Those are the items the audit is paid to find. The audit fee is agreed in the written scope of the audit. It is not listed on this page.
You can stop after the report. The map and the report are yours either way. If you continue, the fixes follow the report: repair what is broken, remove access that is not needed, add a pause switch, and add a check on the result. We do not treat a green run as proof that the work happened. After the fixes, ongoing care is what watches that result from then on.
Read access during the audit stays in accounts you control. We do not ask for ownership of the Zapier workspace, the Make account, the n8n instance, or the repository. You get the list of what we could see. If a login has to be created for the audit, it is read-only and it is on that list. When the audit ends, you decide whether that login stays.
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Related services
Rescue is the audit and the takeover. The other pages cover a new build, care after the fix, and n8n when that is where the workflow should live.
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FAQ
Do we have to switch products?
No. We start with what you have. A move, including a move onto n8n, happens only when the audit says the current setup is the wrong fit.
What if the original builder left no notes?
That's normal. Writing the process down is part of the audit, not something you have to finish before we start.
Who gets access during the audit?
Read access only, in accounts you control, and you get the list of that access.
What if the right answer is to stop using it?
We say so in the audit, before you spend more. Rebuild, retire, or leave the step as manual work are all acceptable outcomes.
Tell us what you have.
We'll tell you what it's doing.