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Automations that are still working next year.
We watch the result, not just the run, so we hear about a problem before your customer does. When an app changes, we fix it. When your business changes, the automation changes with it.
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The result, not only the run
A run can finish and still leave the work undone. The account was not created, the message was not sent, or the checklist was not confirmed, and the log still says the automation completed. Watching the run alone hides that. Ongoing care checks the result, so a missing result is visible to BVS before a customer is the one who reports it.
That is the difference from a build that ships and is left alone. Apps change their fields, logins expire, and the way a company works changes. Care is the agreement that those changes get mapped and the automation is updated, with a record of what changed.
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What's included every month
Result checks.
We confirm the work actually happened, not just that the automation ran. A finished run can still leave the account uncreated, the message unsent, or the checklist unconfirmed.
Alerts to us.
A failure reaches BVS first. We fix it, log it, and tell you. You should not hear about the break from a customer.
Vendor changes handled.
When an app updates, a login expires, or a field is renamed, we update the automation and record the change.
Process changes built in.
When the way you work changes, we map the change with you and update the automation to match. The old map does not stay in place after the process has moved on.
Access review.
Every connected account is checked, and unused access is removed. The list of accounts stays with you.
Pause switch test.
The pause switch is tested so it can stop the work cleanly. A switch that has not been tried is not a control.
Change log and monthly health report.
The log says what changed and when. The monthly report says what ran, what failed, and what was fixed. Both live with the runbook, in your accounts.
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When something breaks
The usual signal, without care, is a customer or a teammate saying something broke. On care, the missing result is the signal. We see it first, pause what needs to pause, fix it, and log the change. Then we tell you what happened and what we changed. You are not the monitoring system.
Vendor changes are handled the same way. An app update, an expired login, or a renamed field is a break even when nobody clicked anything. We update the automation and write the change down. When your process changes, we do not quietly keep the old map. We map the change with you and update the automation to the new way of working.
Access is reviewed on the same cadence. Every connected account is checked, and access the automation no longer needs is removed. The pause switch is tested, not only documented, so it can stop the work cleanly when it has to.
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Who it covers
Care covers what we build and what we take over. A custom automation build moves onto care after go-live. An automation rescue audit moves onto care after the fixes. n8n automation builds are covered the same way when BVS is the one keeping them running, whether the workflow is self-hosted or on n8n Cloud.
Care does not start from a blank process. If nothing is automated yet, the first step is a custom build. If automations exist and nobody owns them, the first step is the rescue audit. Care is what happens after that work is in place.
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What you own
The automation lives in your accounts, with the runbook and the change log. The monthly health report sits with them. It says what ran, what failed, and what was fixed. You can leave and keep all of it. You keep ownership of the accounts and the keys.
Care is a monthly plan. The plan is set when we scope the work, from the automations actually in scope, not from a menu on this site. Prices are not listed here. We will cover the plan on the call.
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The monthly report and the change log
The monthly health report says what ran, what failed, and what was fixed. It is a record of the automations in scope, not a score and not a comparison with other companies. If nothing failed, the report says that. If a vendor changed a field and the workflow was updated, the report names the workflow and the change. The change log holds the same facts as they happen, so you do not have to wait for the month to see them.
Both documents live with the runbook, in your accounts. They are part of what you keep if you leave. Care does not depend on a login that only BVS can use. Alerts come to BVS so we can fix the problem first. The record of that fix is still yours.
The plan itself is monthly, and it is set when the work is scoped. A single workflow and a stack of them are not the same plan. We will say which automations are in scope, which result each one is checked for, and how a failure is told to you. What the plan costs is covered on the call. It is not printed on this site.
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Related services
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FAQ
What happens when something breaks?
We usually know first, because the check is on the result. We fix it, log what happened, and tell you.
How is it arranged?
Care is a monthly plan, set when we scope the work. We'll cover the plan on the call. Prices are not listed on this site.
Can we leave and keep the automation?
Yes. It lives in your accounts, with the runbook and the change log. You keep the accounts and the keys.
Tell us how your business runs.
We'll keep the automation running with it.